Importing goods into Australia for the first time can feel overwhelming. This step-by-step checklist covers everything you need to know — from obtaining an ABN and ICS client code through to paying duties and receiving your goods.
First-Time Importer Checklist
- Obtain an Australian Business Number (ABN) — Required for all commercial importers.
- Register as an ICS Client — Register with the ABF’s Integrated Cargo System to receive a client identifier for import declarations.
- Understand import duties and taxes — Most goods attract 0–5% import duty plus 10% GST on the customs value (CIF).
- Classify your goods correctly — Every product has a Harmonised System (HS) code that determines the duty rate and any import restrictions.
- Check for import restrictions or permits — Some goods require permits before they can be imported. Check the DAFF BICON database.
- Arrange freight and insurance — Decide on Incoterms with your supplier and ensure marine cargo insurance is in place.
- Prepare your import documents — Commercial invoice, packing list, bill of lading or airway bill, and any required certificates of origin.
- Appoint a licensed customs broker — A broker will lodge your import declaration and manage the clearance process.
- Arrange quarantine clearance if required — Goods with biosecurity risk must be cleared by DAFF before or after arrival.
- Pay import duties and GST — Duties and GST must be paid before goods are released from customs.
- Arrange delivery from port — Once cleared, arrange transport to your warehouse or distribution centre.
- Keep records for 5 years — Australian customs law requires importers to retain all import records for five years.
Common Mistakes First-Time Importers Make
- Incorrect HS code classification resulting in underpaid or overpaid duty
- Missing import permits for restricted goods
- Undervaluing goods on the commercial invoice
- Not arranging marine insurance on ocean shipments
- Choosing the wrong Incoterms and being unexpectedly liable for freight costs
- Not accounting for port storage charges if goods are delayed in customs
Get Help from a Licensed Customs Broker
Synergy Freight Management specialises in helping first-time importers navigate the Australian customs process smoothly. Contact us for a free consultation.