Are you dealing with a licenced customs broker who has the knowledge to address key biosecurity risks compromising Australian flora and fauna?
Fully licensed Australian customs broker with deep regulatory knowledge.
Streamlined processes that minimise delays and keep your supply chain moving.
No hidden fees. Competitive rates with complete visibility on all charges.
Australia’s unique and largely pest-free ecosystem is protected by some of the world’s strictest biosecurity laws. The Biosecurity Act 2015 governs the import of goods that could carry exotic pests, diseases, or contaminants — and non-compliance can result in goods being treated at the importer’s cost, re-exported, or destroyed.
Synergy Freight Management has deep expertise in Australian biosecurity requirements. As a licensed customs broker, we assess biosecurity risk for your goods before they arrive, arrange required treatments, and coordinate clearance with the Department of Agriculture, Fisheries and Forestry (DAFF).
Not all imported goods carry biosecurity risk — but many do, and the risk classification is determined by the commodity, its country of origin, and how it has been processed. The Department of Agriculture uses the BICON (Biosecurity Import Conditions) database to publish import conditions for every commodity entering Australia.
Importers are legally required to comply with BICON conditions. Synergy Freight Management checks BICON conditions for your goods as part of the pre-clearance process, identifies any import permits or treatment requirements, and manages compliance on your behalf.
The following categories of goods frequently attract biosecurity assessment or treatment requirements:
Biosecurity errors are among the most expensive mistakes in importing. Treatment costs, storage charges during inspection, re-export costs, and penalties for undeclared risk goods can far exceed the value of the goods themselves. Synergy Freight Management’s licensed customs brokers understand biosecurity requirements across a wide range of commodity types and apply that knowledge proactively — identifying compliance requirements before your goods leave origin, not after they arrive at the Australian border.
Synergy Freight Management is a freight forwarding, licensed customs brokerage and transport service provider, working with businesses and individuals who are looking to import and export their cargo.
At Synergy Freight Management we know that this process can be complicated, expensive and time-consuming, especially for entrepreneurs and businesses looking to get their products into the local market.

“We understand you prefer to receive or ship your products without the hassle of managing the freight process. We're your freight partners. Your success defines our own.”
— Azmi El-Ali, Managing Director
Get a free, no-obligation quote and let our team handle the rest.