Can you afford the penalties applied by ABF (Australian Border Force) Customs Agency as a result of incorrect advice?
Synergy Freight Management Services have experienced customs brokers who stay up to date with their mandatory training accreditations with all Customs Legislation and border clearance requirements. We have the knowledge and expertise to provide the best strategy for your customs clearance which ensures smooth border clearance.
We are experienced with all types of cargo processing
Synergy Freight Management Services are experienced with all types of cargo processing and ensure we request the correct documentation for each shipment, making sure we are following the most correct and efficient process for clearance.
Fast, reliable and secure
Working with Synergy Freight Management Services ensures a fast, reliable, secure and cost-effective solution to quarantine needs.
Customs Clearances Frequently Asked Questions
The role of the Department of Agriculture, Fisheries and Forestry is to protect the biosecurity of Australian flora and fauna.
Always check with a customs broker such as Synergy Freight Management about the nature of your goods prior to beginning the import process.
Each item may have a different set of import requirements and your goods may require to be inspected upon arrival, fumigated or an import permit must be applicable otherwise your goods would be considered a prohibited import.
More InformationCommon causes include incomplete documentation, incorrect tariff codes, missing import permits, quarantine risk items, underdeclared values, fumigation issues, no documentation and random inspections. We minimise delays by reviewing all documents before shiping and ensuring compliance.
More InformationAnyone importing or exporting their goods through Australia, whether for personal or commercial use, they must still go through customs clearance.
More InformationThe standards required documents include a bill of lading, commercial invoice, packing list, import permit (if applicable), and a packing declaration.
You can submit customs clearance documents electronically through the Integrated Cargo System (ICS) or use the services of a licensed customs broker such as Synergy Freight Management
More InformationA customs broker is a professional that is licensed to act as a broker between Customs authorities and the owner of the goods to help facilitate their cargo customs clearance through the Australian border.
It is not mandatory to use the services of a customs broker, as every owner of their goods is permitted to arrange their own customs clearance.
Note: Using a customs broker will simplify the process dramatically, protect you from non-compliance with customs, help you avoid delays and additional charges.
More InformationThe duration varies depending on factors such as the type of goods, completeness of documentation, and any inspections required. Typically, it can take a few hours to several days.
More InformationThere are several types of Duties that apply depending on the type of goods being imported.
The general type of duty is customs duty and is usually calculated at 5% of the (FOB) Free On Board or (CVAL) Customs value of the goods.
Some items are duty-free and pay zero duty on import and with the the help of a Customs broker like Synergy Freight Management, we can identify ways to help you avoid paying duty by applying Free Trade and other tariff concession methods.
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